Blacks Voucher Codes - Nov 2019

History of Blacks

Blacks' beginnings are as adventurous as their customer's lives. Thomas Black was an ambitious Scotsman who travelled to Australia seeking his fortune as a gold prospector. Further travels led to his settlement in Scotland as a sail maker. His son later developed the business to include the manufacture of tents which were used by the army in two world wars including the D-Day landings.
The post-war period saw the acquisition of smaller companies leading to the formation of the Black Leisure Group PLC in 1985. In 1994, Blacks Camping became Blacks Outdoors and later bought the Outdoor Group which included Millets

Since 2011, Blacks and blacks.co.uk have been owned by the JD Sports Fashion PLC. This has heralded a move in to other outdoor sports including running and skiing in keeping with the group's broad sporting strengths as a retailer. This has in turn led to a greater range of brands sold within Blacks.

Blacks is now known for a broad range of specialist equipment for all outdoor sports and pursuits with helpful, experienced trained staff and great customer service. Blacks.co.uk is the online store selling a wide range of clothing and equipment found in store. The website offers competitive prices and offers with regular voucher codes and competitions.

Gift cards can be purchased through the website and can be redeemed in any of the 600+ JD group stores which include Millets, JD Sports, Scotts, Tessuti and Bank.

A regular newsletter features latest product information, special offers, competitions and promotions. Blacks are active on all popular social streams and regularly run promotions and voucher codes exclusively on these channels.

A new iOS app Is available allowing one click ordering so that you can spend more time on your outdoor interests. It also brings you the latest offers and news.

Brands

Blacks stock a leading range of brands including its own brand, Peter Storm. Brands found in store and online include:

• The North Face
• Berghaus
• Patagonia
• Montane
• Osprey
• Merrell
• Nike
• Salomon
• Marmot
• Timberland

• Craghoppers
• Garmin
• Lowe Alpine
• Vango

A full list of brand can be found at http://www.blacks.co.uk/brands

Departments

Stores and the website cater for women, men and kids as well as general equipment. Products can also be viewed by interest or brand. Seasonal ranges and sales are also featured periodically.

Opening Times

Stores typically open 0.900 - 17.30 but larger stores may open later or have different weekend opening times. It is best to check blacks.co.uk to confirm using the store locator for your nearest branch.

Delivery Information

Standard delivery to the UK is £3.99 on orders up to £100 and free afterwards. Standard delivery is between 3-5 working days. Blacks.co.uk also operate a free click and collect with delivery to one of its 90 stores when you order online.

Returns Policy

Goods can be returned within 14 days of purchase. A small delivery charge will be applied for all items that are not faulty. Swimwear and underwear cannot be returned unless faulty.
Goods can be returned to store for free within 28 days with a valid despatch note. The store will be able to exchange the goods or refund the purchase.
The Collect+ scheme is recommended when returning your order. Simply take your purchase to one of the 500+ stores and create a returns label. You will receive proof of postage, online tracking and compensation cover up to £50.

A full range of frequently asked questions are available on the site and cover most operations including product information, payments, delivery and returns. A Customer Care Team section also allows order tracking and telephone support.

Security & Reviews

The blacks.co.uk website is extremely secure. Whilst no security details are given on the site, full privacy, accessibility and cookies policies are provided as are dedicated help team contact details including twitter channel (@blackshelpteam) and email.

All products feature customer reviews allowing you to go beyond brand marketing; essential when you need to trust your equipment to perform. Store staff are trained and experienced in outdoor sports and experiences so you can be assured of the best kit for your needs.

Blacks have received some negative reviews on both Trust pilot and Feefo but this number should be placed in the context of the thousands of orders that it has successfully completed to customers' expectations. At time of writing the Feefo rating was 83% for service and 91% for products.