Buyagift Voucher Codes - Jan 2020

History of Buyagift

Founded in 1999, Buyagift is one of the UK's leading online experience retailers, specialising in a range of once-in-a-lifetime offers that make the perfect gift for somebody you love. Priding themselves on providing people with unique experiences and lasting memories, Buyagift sell over half a million gifts every single year, and the company keeps growing. From the very first order coming in, to it being delivered at your door, Buyagift work tirelessly as a team to offer experience, dedication, and happiness every step of the way - meaning your gift is given with just as much love from the team as it is from you.

To prove it, Buyagift boasts a whole series of accolades, including being acknowledged as one of the best companies to work for in the UK, which supports their strong belief that their products are so fantastic that the staff love selling them.

All of the unique experiences online have the option to be personalised with a message for the recipient, which goes a long way towards adding that special touch. Deliveries include details of how the voucher works, and a presentation envelope so you can hand it over with a flourish. For a small fee, you can receive your voucher in a gift set, for perfect presentation points.

The process of purchasing the gift all the way to enjoying the experience is set out online if five simple steps - purchase, receive your voucher by post or email, log on, contact a helpful team member, and book a date.

Departments

Buyagift pride themselves on stocking a little something for everyone, so there are plenty of departments online to help you narrow down the selection. If you know what you're looking for, you can search for a gift using the quick search bar, or you can browse the site using the following denominations:

• For Her
• For Him
• For Couples
• Occasion (usually seasonal - eg. Christmas)
• Bestsellers
• Recommendations
• Special Offers
• Driving
• Days Out
• Food and Drink

• Spa and Beauty
• Short Breaks
• Adventure
• Flying
• Gifts
• Flowers
• Homeware
• Wine
• ...and much more!

Buyagift are keen to make the shopping experience enjoyable, and all of the above categories are subdivided into smaller and more detailed headings to guide you towards the right product. You can also refine your search by price to suit your budget, as well as by number of people, brand, location, and plenty more.

Additional information

With their commitment to fantastic customer service at the forefront of their business ethos, it is no surprise that the staff at Buyagift are more than happy to help you find the right present for that special someone. They suggest that if you're stuck finding something, tweet them with the hashtag #TheGiftExperts plus a little information about the person and your budget, and they'll help you find the perfect gift. Alternatively, the same service is offered via their Facebook page.

Returns Policy

Unfortunately, Buyagift don't offer refunds, but they are happy to exchange your gift voucher for something more suitable should you change your mind. There is a simple €˜Exchange my Voucher' option after logging in, and the website then allows you to browse options that might be suitable for an exchange.

If there is a price difference between your original and new vouchers, Buyagift helpfully allow you to add money to your account, or they offer a credit voucher with the difference on if the new voucher is less than the original. You can combine the value of multiple vouchers if you are lucky enough to have more than one, and treat yourself to a single high-end experience as a substitute.

Some items from the website do not meet the requirements for exchange, such as Print and Go tickets and perishable goods such as food. If you are uncertain whether your gift or voucher qualifies for an exchange, simply contact the customer service team who will be able to answer any queries you may have.

If you suddenly notice that your voucher is nearing its expiry date and you don't have time to use it, don't panic! Buyagift offer a ten-month extension on any experience, with just a £20 administration fee, enabling you to find the time to utilise your extraordinary experience.

Reviews

Trustpilot.co.uk records Buyagift as currently being ranked at 3.6 on average, although the majority of their reviewers rewarded the company with an impressive 5 stars. There are mixed reviews regarding the customer service, but as always we remind people that it is much more common for customers to leave negative reviews after a bad experience than positive reviews after a good experience, and ratings can often be misleading.