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Charles Tyrwhitt (CT)) was founded in 1986 by Nicholas Charles Tyrwhitt Wheeler. While still studying at the University of Bristol, Tyrwhitt set up the business primarily as a mail order company, simply on the basis that he felt he could make a shirt better than anyone else. It wasn't long before the first store was opened on Jermyn Street in London, where the brand's flagship store is still located to this day. The brand is built on the basis of using the best possible materials to ensure the highest quality, with every shirt being made of 100% cotton, with durable twin-needle stitching. While the company began by making shirts only, they now offer suits, accessories and casualwear, in addition to a small womenswear range. The company is so proud and undeterred in their claim of top quality clothing, that they offer a full, "no questions asked" six month guarantee, no matter what the condition of the item is.
This bold guarantee backs up the fact that the brand is renowned for its impeccable customer service. CT has garnered several retail awards for offering the best customer service in store to prospective and returning buyers.
Above all, Charles Tyrwhitt products are inherently British. All products convey a true sense of luxurious British elegance that has true craftsmanship and quality tailoring at its core.
Since opening their first store on Jermyn Street back in the 1980s, CT has expanded to have over 23 stores located worldwide. They now proudly have stores in Paris, New York, Chicago and Washington DC. However they also have a great website where you can purchase all of the products offered in store and with all of the discounts and offers to match.
Charles Tyrwhitt stock their own brand exclusively, but have expanded their offerings to include a whole range of products for men and women. In addition to the more formal attire on which the brand was based, CT now offer various more casual pieces, such as casual shirts, work trainers, rugby and polo shirts. The womenswear offering also includes a few casual jerseywear items. CT also has a wide array of quality footwear, from the formal suit shoe, to boat shoes and boots. The commitment to quality materials is displayed across the range of products on offer.
Since its beginnings of only offering shirts, CT now offer all ranges of menswear from suits, ties and shoes, to more casual items which include:
In addition to these casual items, CT offer the following items for women:
There are also a multitude of accessories on offer for men and women including underwear, belts, cufflinks and socks.
Opening times will vary depending on the store and its location, however the general opening times within the UK (nine of which are located in London) will tend to stick to the following:
Delivery of items will vary, depending on where you are sending the package, however Charles Tyrhitt do offer a fantastic delivery service with possibilities to send across the world. Two delivery options are available for the UK, next day delivery at £10.95 and 5 working days delivery at £4.95. France and the rest of Europe will take 10-15 days delivery time and is £8.95. Finally delivery to the rest of the world is £15.95 and will take up to 15 days. With any additional changes such as monogramming, adding a pocket, or shortening the sleeves, 4 days will be added to the overall delivery time.
Charles Tyrwhitt have a rare six month guarantee policy on all of their items of clothing, whereby an item can be returned within six months of purchase in any condition and CT will offer a full refund or exchange. This policy is unrivalled in the industry and adds to the notion that CT really does put its customers first. The only exceptions to this rule are items in the end or mid season sales. CT states, on this unparalleled guarantee: "Our six month guarantee is unconditional, so you can send the item back whether you have worn it, washed it or the dog has chewed it!"
The Charles Tyrwhitt website maintains a highly secure payment process. While personal information has to be taken to verify payment, this will not be used for anything other than the specific payment in question, and the delivery of your item. If you choose to opt in to any promotional material being sent to your email address or home address, you can opt out at any time. CT are a verified online retailer by PayPal, Mastercard, Maestro, American Express and Visa and so payments are guaranteed to be fully secure.
Charles Tyrwhitt are present on all major social media platforms and reviews on service and products by consumers are mainly dealt with on these platforms. Customers can also call, email or tweet CT with the information provided on their website here
There is also a live chat option on their site, where you can ask a customer service representative any questions in real time.
We list all the latest deals available and we constantly update the site 24 hours a day, 7 days a week, if you are looking for a Charles Tyrwhitt discount code for February 2020, chances are we have it listed!
We also list expired discount codes too which sometimes work, so make sure to try them before you checkout to get a few extra pounds off your order!
All our discounts are free to use for everyone including NHS staff and Police officers, students may also be able to gain a Charles Tyrwhitt student discount.