Kaleidoscope Voucher Codes - Nov 2019

History of Kaleidoscope

Kaleidoscope is an online and catalogue based retailer which specialises in women's clothing and accessories but also offers homeware such as furniture and lighting.

The company began life as a division of WH Smith in 1966 when it was known as BCA, or Book Club Associates, specialising in mail order and later online book sales. In 1982, the name and its mailing list were bought by Grattan, a British catalogue clothing retailer based in Bradford with 18 stores, which went on to become the UK's fourth largest catalogue firm.

The firm that we know and love today was born and today Kaleidoscope, which is primarily aimed at affluent women aged 45 and over with an interest in fashion and homes, has a gross annual turnover of around £100 million, a massive increase from £4 million in 1982.

Its online regular blogs aims to inspire with the latest style advice and trend updates for the stylish woman and her home with an emphasis on affordable quality. Choose from more than 60 top brands, including French Connection and Joe Browns, as well as its own label.

But don't forget that you can only take advantage of great discount codes when you shop online at Kaleidoscope. Check out what deals you could save on today.

Brands

As well as offering its own range of clothing, footwear and homeware Kaleidoscope also stocks a wide range of other labels including:

• Gossard
• Fiorelli
• Gerry Weber
• Clarks
• Saraboni
• Ascafa
• Heine
• Fair Lady
• Lunar

• Collezione Alessandro
• Cyberjammies
• Linea Tesini
• Ultimo
• Just Cavalli
• Rosalie
• Panache
• Swarovski

• Pola Neumann
• Curvy Kate
• Jacques Vert
• Susa
• Naomi & Nicole
• Creation L
• Gabor
• Pomodoro
• Chantelle

• Proskins

Departments

Kaleidoscope has fashion and homeware covered with a wide range of departments for the modern, chic older woman:

• Bags & Accessories
• Occasion Dresses
• Kitchen & Tableware
• Lingerie & Nightwear
• Trousers & Leggings
• Rugs
• Swimwear
• Boots
• Wallpaper
• Jewellery
• Decorative Accessories

• Garden
• Boleros & Shrugs
• Cushions & Throws
• Jeans
• Jumpsuits & Playsuits
• Garden & Outdoor Sandals
• Coats & Jackets
• Bedding & Mattresses
• Partywear
• Cruisewear
• Lighting
• Dresses for the Races

• Pets & Wildlife
• Care
• Bath linen & Accessories
• Kitchen

Online ordering and customer services

In order to shop with Kaleidoscope online you'll need to open an account using an email address. You can choose from several payment options including credit and debit cards, direct debit and personal account, subject to status. You can contact customer services every day from 8am until 11pm. Alternatively you can email or write to the firm for help. But don't forget when you're ordering to look at the offer codes available at Kaleidoscope. First-time shoppers will also qualify for a discount with their initial purchase.

Delivery Information

Most goods will be delivered within two days, excluding bank holidays. Some items qualify for next day delivery - this will be indicated next to product details - and you can select this option for just £2 extra.

You can also opt for a stated day delivery on a day that best suits you up to seven days in advance. The standard delivery charge for fashion, footwear and small homeware items is £3.99 while the next day and stated day delivery charge is £5.99. Larger items and heavy furniture will cost between £10 and £25 or £40 where a two-man delivery team is required.

Returns Policy

Kaleidoscope guarantees you can return any item that you are unhappy with for whatever reason within 14 days. Replacements or refunds will be offered provided goods are unused, complete, in the original packaging where possible and with the right documents. This means that you can shop with confidence. However, there are certain exceptions and these are indicated next to the product by an 'NR' symbol. You can opt to return your goods via the Post Office - print off a label from the website - via Parcelshop or by courier. You can also arrange a courier collection online.

Security & Reviews

Kaleidoscope's promise to its online shoppers is that it has 'robust' systems in place to prevent unauthorised access to account information including credit and debit card details. And it assures customers that because it complies with the Payment Card Industry's guidelines you will be protected no matter how you pay, meaning you can buy with peace of mind.

You can click on the 'privacy & security' page of its website for more information aimed at keeping you shopping safely which directs you to the Government 'Staying Safe Online' website.

TrustPilot gives Kaleidoscope an overall rating of 'bad' based on a limited sample of 27 reviews with complainants taking issue with customer service and slow delivery. Review Centre gives a rating of 3.1 out of 5 based on 391 comments with 54 per cent recommending the company and others complaining about the service.

Kaleidoscope encourages its customers to post reviews, subject to guidelines which you can find on a webpage. You can review any of the products available on the website at any time.