Lovehoney Voucher Codes - Apr 2020

History of Lovehoney

The UK's biggest adult online retailer, Lovehoney was conceived in 2002 as an alternative for online sex toy shopping, which until then usually meant confronting male-centric pornography, explicit language and in your face packaging.

Realising the alienating effect this was having on so many potential customers, colleagues and friends Neal Slateford and Richard Longhurst decided to create Lovehoney.co.uk, a sex shop with a difference. They cut out the sleaze, guaranteed discreet delivery and gave people the chance to explore their sexuality in a comfortable, online space whatever their gender, sexuality or tastes.

Now one in three sex toys sold online in the UK is purchased on Lovehoney.co.uk, and it's not surprising given the wide range in stock and online perks, such Lovehoney voucher codes for discounts and the company's generous returns policy. Lovehoney not only sell sex toys - they also offer clothing, games, gifts, books and clubwear, all courtesy of the self-styled "sexual happiness people" at Lovehoney.co.uk.

Brands

Lovehoney stocks a range of its own in-house brands as well as famous brands, including:

• Anais
• Ann Summers
• Bad Kitty
• Bettie Page
• Cyberskin
• Durex
• Fifty Shades of Grey
• Gossard
• Liquid Silk

• Rubber Girl Latex
• Steel Power Tools

Departments

• Sex toys
• Sexy lingerie
• Sex essentials
• Gifts & Games
• Bondage
• Sexy clothing

Opening Times

All Lovehoney shopping takes place on Lovehoney.co.uk so orders can be place 24 hours a day. Delivery is only available Monday to Saturday, except in some areas of London on a trial basis. More details are on the website [http://www.lovehoney.co.uk/help/delivery/].

Delivery Information

All orders are delivered in discreet, plain, brown packaging via Royal Mail or courier. UK orders are sent with tracking right to your door for peace of mind, and a Safeplace can even be arranged where the postman or woman will leave your package if you are out. Orders can also be delivered to a convenient post office for pick up later on.

Lovehoney has a number of delivery options for UK orders:

Orders placed Monday - Friday before 5:30pm are despatched on the same day. Orders placed before 12 noon on Saturday are despatched on that Saturday.

Delivery options for international orders vary. Full details can be found on the website [http://www.lovehoney.co.uk/help/delivery/#delivery-costs].

For orders sent via Royal Mail, you will receive private, computer-generated email notifications from Royal Mail as the package moves through the delivery network, including notification on the morning the delivery will arrive.

If you are out when the order arrives, your postperson or courier will leave a card letting you know which post office to collect it from. If it is at a courier depot, it can be picked up or redelivered.

Delivery to some London postcodes is also available on Sundays on a trial basis. More information is available on the website.

Lovehoney voucher codes are often available, and can be a great way to save on the cost of delivery.

Returns Policy

Lovehoney.co.uk offers what must be a unique "365 day no-quibble" returns policy. Customers can return any item, at any time, for any reason, even if it has been opened, worn or used, and get a replacement (if in stock) or a full refund. Returns within the UK are free using a pre-paid returns label provided by Lovehoney.

Returns that Lovehoney even suspects have been used are recycled or thrown away.

To return an item, fill in and submit a returns form online. Lovehoney will email instructions on how to print out the returns label. Package up the return securely, including as much original packaging as possible, after cleaning anything that needs it. Then post it back, asking for a certificate of posting when you do. A replacement or refund will be arranged within 14 days, usually within seven days of Lovehoney receiving the returned items.

Customers from outside of the UK must pay for returns shipping, which will be refunded if the product was faulty. Items purchased as part of a promotion may be subject to different returns policy, detailed on the website [http://www.lovehoney.co.uk/help/special-offers/].

Security & Reviews

Lovehoney.co.uk keeps all customer information on secure servers and all transactions are encrypted using 2048-bit Secure Sockets Layer (SSL). When in a secure area of the website, a locked padlock appears at the bottom of the web browser. Clicking the Verisign Secured symbol at the bottom of the page shows details of the website's security certificate.

Once an order has been processed securely online, no records of credit card details are retained. Card details are verified by the UK's leading secure payment processor, worldpay.co.uk.

Lovehoney.co.uk scores "Outstanding" with a score of 9.4 out of 10 from over 85,000 reviews on www.shopzilla.co.uk, with 96% of Lovehoney reviewers agreeing they would shop there again.