Monsoon Voucher Codes - Nov 2019

History of Monsoon

Peter Simon opened the first ever Monsoon boutique in 1973. He had just returned from a life changing road trip around Asia, and wanted to share the colourful marvels he had discovered with the folk of London town. So he stuffed his store, in Beachamp Place, full of bohemian Indian clothes that had been made using artisanal block-printing techniques, hand-loomed cotton fabrics, and organic vegetable dyes.

Together with their Accessorize brand, which launched ten years later, Monsoon grew at an exponential rate. They now have a presence in over a thousand stores worldwide, and a website where customers can get the best deals by using voucher codes that are regularly made available.

Monsoon are renowned for their artisanal clothes, which come in mesmerising colours, and their hand-craft techniques. All their products are made with love and care. Some even take over twenty hours of hand-work by skilled craftspeople to make, whilst others are made by charitable partners, such as SEWA in Delhi, who support disadvantaged women. It's their handicraft that marks Monsoon apart; with many of their products being made using techniques such as hand-knitting, hand-crocheting, hand-weaving, hand-carving and hand-painting.

As a founder member of the Ethical Trading Initiative, Monsoon has driven sustainable improvements in working conditions wherever they've done business. Every employer contracted by Monsoon is made to abide by their strict code of conduct, and the Monsoon Accessorize Trust supports projects in income generation, healthcare and education, for over fifteen thousand women and children across Asia.

Brands

Monsoon sell their own range of in-house brands:

• Monsoon
• Monsoon Originals
• Fusion Womenswear
• Accessorize
• Angels
• Lola Rose Collection
• Pippa Small
• Lace
• Embellishment
• Silk Road

• Jet Set
• Fusion Collection

Departments

Monsoon stock a range of clothing, with something for every occasion:

• Shoes
• Boots
• Bags
• Watches
• Jewellery
• Scarves
• Hats & Fascinators
• Slippers
• Shapewear
• Dresses

• Tops
• Shirts and Blouses
• Coats and Jackets
• Knitwear
• Nightwear
• Trousers and Leggings
• Jeans
• Skirts
• Jumpsuits and Playsuits
• Workwear

• Children's Clothes and Accessories
• Swimwear
• Beach Dresses
• Beach Clothing
• Wedding Wear
• Outfits for Special Occasions
• Homeware
• Clothes for Christmas

Opening Times

For orders made online, Monsoon operate a customer services team who can be contacted by phone on 0203 372 3052, or by email at <email>. They are open between 8:30am and 7:30pm on weekdays, and between 9:00am and 6:00pm on weekends. Their online customer service team are able to help customers apply the many discount codes which are available on uk.monsoon.co.uk.

Monsoon stores are generally open until late, seven days a week. But each store has its own opening hours, so it's best to check online here (http://uk.monsoon.co.uk/view/content/store-finder). Monsoon's Oxford Street store is open at the following times:

Monday to Wednesday: 9:30am till 8:00pm
Thursday to Friday: 9:30am till 9:00pm
Saturday: 9:00am till 8:00pm
Sunday: 11:00am till 7:00pm

Delivery Information

Monsoon offer free standard delivery on all orders made on uk.monsoon.co.uk, to anywhere in the UK, as well as a 'Click and Collect' service. Standard delivery takes 3-7 days, whilst a next day service is available for an additional £5.95, as long as purchases are made before 10:00pm on weekdays, 6:00pm on Saturdays, or 2:00pm on Sundays. International delivery starts at £3.95, and is free for orders costing £75 or more. An express service is also available for international orders, which costs between £10 and £20.

Returns Policy

Goods bought in store must be returned to a branch of Monsoon or Accessorize, but orders made online can also be returned by post, so long as a dispatch note and proof of purchase is included. A full refund will be issued within 28 days, if the goods are returned within 14 days of receipt, but postage will not be refunded unless the goods are faulty or incorrect. No exchanges are possible by post for items which are purchased online, but they may be available in store. Pierced products such as earrings, hosiery, confectionery and cosmetic products cannot be returned for hygiene reasons. Items can also be returned to one of over 3800 stores in the UK that have signed up to the Collect Plus scheme, or returned by post to full the following address:

Monsoon Accessorize Ltd.
Webstore Returns
Unit 2, 7-11 Claudius Way
Victoria Business Park
Wellingborough
Northants
NN8 2DH
United Kingdom

Security & Reviews

Purchases made with Monsoon are transacted over a secure server; personal details and credit card information is transmitted in encrypted form. Every account and checkout page on the Monsoon website uses SSL certificates provided by COMODO, and purchases are also checked by 'Verified By Visa' or 'Mastercard SecureCode'. Monsoon has a full Privacy Policy, and uses cookies on all of their websites.

Whilst Monsoon has received negative feedback from disgruntled customers, they average four stars on maryportas.com (http://www.maryportas.com/secretshopper/monsoon-accessorize/)and have been awarded 'The Queen's Award in Enterprise for International Trade'.