Virgin Holidays Voucher Codes - September 2020

History of Virgin Holidays

Virgin Holidays Limited is part of Sir Richard Branson's Virgin empire, which also encompasses other industries like mobile networks, trains and airways. Virgin Holidays was formed as a company in 1985, capitalising on the success of Virgin Atlantic Airways in 1984. After more than 20 years in the industry, the company is one of the largest and best-known long-haul tour operators in the UK.

Holidays are offered to destinations worldwide and the company is well-regarded for its specialist tour packages. Virgin Holidays have a dedicated ski programme, as well as holiday tours and a variety of cruise packages.

Virgin Holidays also operates in person throughout the country. There are more than 100 retail concessions in the UK, operating within shops such as Debenhams, Sainsbury's, Tesco and House of Fraser. There are also standalone stores in a few places in the country if you want to discuss your holiday plans with an advisor.

The company represents one of the strongest brands in the UK, having won every important industry and consumer travel award. The British Travel Awards named it the Best Holiday Company to the US, the Caribbean and Canada in 2013. So, if you want a top-notch holiday, Virgin Travel is a pretty good bet - just be sure to scoop a handy discount voucher to make your holiday even better.

Destinations

Virgin Holidays offer full package holidays to:

• The USA
• Canada
• Barbados
• Antigua
• St Lucia
• Jamaica
• Tobago
• Bahamas
• Aruba
• Dominican

• Grenada
• Cuba
• Bali
• Japan
• Singapore
• Vietnam
• China
• Malaysia
• Thailand
• India

• Sri Lanka
• Seychelles
• Mauritius
• Maldives
• Dubai
• Abu Dhabi
• Oman
• South Africa

They also offer hotel-only prices for a number of locations, and "flydrive" packages across North America and South Africa. Locations for cruises also differ somewhat, and ski holidays are restricted to the USA and Canada.

Services

Virgin Travel offers the following services through its website:

• Caribbean holidays
• Florida holidays
• Indian Ocean holidays
• USA holidays
• Canada holidays
• Middle East holidays
• Mexico holidays
• South America tours
• Special offers
• Late holiday breaks

• Mexico
• Cruise
• USA city break
• Caribbean
• Florida holiday
• Dubai holiday
• Ski & board
• Platinum hotels
• All-inclusive holidays
• Multi-centre holidays

• Flydrive holidays
• Cruise holidays
• Car hire
• v-room
• Attraction tickets

Opening Times

Virgin Holidays are available to call on 0344 557 4321 seven days a week. Their opening hours are 9am to 9pm on Monday to Fridays, 9am to 7pm on Saturdays and 10am to 6pm on Sundays.

The stores up and down the country will have different opening hours, depending on where they are located. If you're at all curious and want to talk to an advisor in person, you should probably consult the official Virgin Holidays site to check the opening hours for your nearest store.

Cancellation Policy

All items purchased online will receive an email confirmation that contains a customer reference number, which should be quoted in all interaction with Virgin Holidays and in case of cancellation or alterations to your holiday. All information ought to be available for you to print off yourself, though you may also be able to have some of that done for you if you buy through a Virgin Holidays shop in person.

Returns Policy

The lead passenger on all flight bookings must be the one to make any cancellations or changes to flights. Upon booking you will have to make a deposit; cancellations made more than 84 days in advance of the departure date will lose the deposit but nothing else. This increases on a scale depending on how close you are to the departure date, with the cancellation fee representing a percentage of the total cost of the holiday. Cancelling three weeks before you are due to leave will result in only a 10% refund, while cancellations in the last seven days will receive no refund at all.

Security & Reviews

Virgin Travel promises to replace any operator-cancelled flights as efficiently as possible by replacing cancelled holidays with others to different destinations - and offering a full refund if that is impossible. If your flight home is cancelled, they'll book a new return flight for you with no hassle and arrange a hotel.

Most flights and flight-inclusive packages they offer are ATOL protected, and ABTA (The Travel Association) membership ensures all Virgin Holidays package holidays are up to the best standards in the business.

Virgin Travel are universally acclaimed as a great travel operator, though Trustpilot lists many negative reviews of their service. With this in mind, remember people are more likely to talk about negative experiences they have, and overall Virgin are probably better than some disgruntled reviewers would suggest.

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