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Online German retailer Zalando.co.uk was launched back in 2008 at a time when online shoe shopping was relatively rare and not particularly trusted. Zalando was designed to change that, and from the start the business has gone from strength to strength, moving to bigger offices in Berlin and expanding into Austria by the end of its first year. By the end of 2009, Zalando was awarded a "Best Grade A" by the German rating standard service (√úV in the areas of customer satisfaction and service.
Through 2010 and 2011 the company expanded its offerings, adding children's shoes, sports shoes, camping and home wear to its range of products. Zalando continued to expand in Europe, establishing new markets in the Netherlands, France, Italy, the UK and Switzerland. The company launched its own magazine at the end of 2001.
A collaboration with Germany's Next Top Model television show was followed by the launch of Zalando's own in-house collection and further market expansion into Belgium, Sweden, Spain, Finland, Denmark, Norway and Poland. In 2012, Zalando received the German Marketing Award and launched its own mobile shopping and fashion app.
By 2013, Zalando had doubled its net sales to 1.15 billion EUR and reached break-even in core regions. The website continues to serve millions of customers every year, many of whom take advantage of the great discounts available through Zalando voucher codes.
All shopping with Zalando is done online and www.zalando.co.uk is available 24 hours a day for shoppers looking to place orders and take advantage of Zalando voucher codes for great online discounts.
Zalando.co.uk only delivers orders within the UK. Standard delivery is free so you only ever have to pay the price shown on the website. Deliveries can be made to an address of your choice such as home or work, or to a convenient pick up point.
Parcels can be collected from any Hermes ParcelShop, which are located in supermarkets, corner shops and newsagents throughout the UK. Customers will receive an SMS text when the package is ready to be picked up, and ID will need to be shown for collection. Acceptable ID is a passport, a photo driving license, a debit or credit card, or a recent utility bill.
Deliveries usually take 2 to 4 days to arrive within Great Britain, and deliveries to addresses are made between 8am and 8pm, Monday to Saturday.
Express delivery to addresses is available through DHL for a fee of £5.95 and the parcel will arrive within 1 day of dispatch on orders placed before 12 noon. Express deliveries are made from Monday to Friday, excluding bank holidays. Order tracking is available by logging into your customer account.
Zalando.co.uk accepts returns on any unworn item within 100 days of purchase and return postage is completely free.
To return an item, log into your customer account, and click 'return item', choose a return method, and follow the instructions, choosing either a courier home pick-up or collection from your nearest Hermes ParcelShop.
Repack the parcel in the original packaging, and attach the return label received with the order to the top of the package, completely covering the delivery label.
Return the package, and once the item is received by Zalando, a refund will be processed to the card or account used to make the original payment
Zalando only collects personal details via a secure server that uses firewalls. Information such as payment card details is encrypted using Secure Socket Layer (SSL) coding so it cannot be read by anybody else. Zalando may occasionally request proof of ID in order to follow the strict security procedures in place.
www.zalando.co.uk has been awarded the Trusted Shops trustmark as the website has been shown to fulfil the Trusted Shops quality criteria. These criteria undergo continuous development by independent consumer and data protection specialists and adherence is regularly verified by commercial law specialists and IT experts.
The Trusted Shops Guarantee protects consumers for up to £2,500 in the event of non-delivery of an order or after returning goods, for a period of 30 days. The Buyer Protection cost is covered by the store.
www.zalando.co.uk is rated 'excellent' by reviewers on the Trusted Shops consumer website, with a score of 4.54 out of 5 over 2,845 reviews. 2,156 reviewers rated the website as 'Excellent'.
We list all the latest deals available and we constantly update the site 24 hours a day, 7 days a week, if you are looking for a Zalando discount code for May 2020, chances are we have it listed!
We also list expired discount codes too which sometimes work, so make sure to try them before you checkout to get a few extra pounds off your order!
All our discounts are free to use for everyone including NHS staff and Police officers, students may also be able to gain a Zalando student discount.